For help with your TalkTalk TV box, channels and apps.
on 18-02-2021 03:18 PM
Hi, my recordable TV box has been switching itself on and off by itself occasionally, now it won't record anything, it looks like it has but when you press play its just a black screen and the timer doesn't change, it also won't record anything when you just press record while something is on. It also keeps disconnecting from the remote so nothing works and you have to rest the whole system. I have done a factory reset keeping recordings (some of the older ones still play) and one deleting them all and I still have the same problems.
Thanks H
on 18-02-2021 04:34 PM
No Problem 🙂
Karl
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on 18-02-2021 04:19 PM
Thank you so much for the quick response!
on 18-02-2021 04:02 PM
Hi
A replacement box is now on the way to you.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE