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TV Powerline Adapter - Error Code YVM102

GOTGOT
Popular Poster
Message 4 of 4

Hi,

 

Over the past week, my Powerline Adapter's have been dropping & reconnecting the connection on a regular basis.

 

My broadband is fine so assume their is a problem with the adapters.

 

I have tried:

 

Turning the router off and on

Turning off the TV box by holding the power button until it reboots

Swapped ethernet cables

Pair the adapters again

Reset & pair the adapters

 

None of the above have worked, can I please have a replacement pair.

 

Thanks

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3 REPLIES 3

Message 1 of 4

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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GOTGOT
Popular Poster
Message 2 of 4

Thanks Karl

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Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

I'll get a set of adapters out to you.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE