on 16-07-2021 01:33 PM
Help needed for a dummy!! Does the box need to be connected to an aerial? What happens if there is no aerial available? Followed the set up on the TV but no channels were found. Is this related to there being no aerial? How can I repeat the set up? Apologies for being such a dunce!
on 16-07-2021 02:42 PM
an aerial does need to be connected to receive the freeview channels.
Also, some on demand players such as ITV, All 4 etc need an aerial connected as they use this to identify your region.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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