on 30-10-2021 12:37 PM
When I go into a TV player app and select a programme, it will play the adverts and then an error will appear. BBCiplayer is the only one that works.
on 30-10-2021 04:30 PM
All4 and My5 are doing strange things at the moment as they have been hit by a disastrous fire at their transmission centre.
all adverts on these plus ITV hub come from a different server to that of the actual programme and this too causes issues such as this.
sometimes this can be cured by doing a soft reset. To do this hold the power button on the front for around 10 seconds and the box should restart.
If this doesn’t work then try a YouView Maintenance Reset (https://community.talktalk.co.uk/t5/Articles/How-to-find-maintenance-mode/ta-p/1429347)?
Try the Factory Reset keep recording option.
You will need to reset your personal settings (such as parental controls / Set antenna Out to On in Settings: Picture and Sound / Surround Sound etc.) and may also reset your scheduled recordings if they don't repopulate (might be worth taking a note of future recordings before doing this so you don’t miss any).
Please let us know how you get on.