TV Support

AliIvy · ‎15-07-2020

I am having problems with my box which h seem to have been experienced by others.

very slow to wake up,

will not record or only partially records.

programmes which seem to have recorded just show a blank screen - not all, just more recent ones.

I know about 60% storage is available, & have tried the factory reset with no success,

please can you help?

Karl-TalkTalk · ‎15-07-2020

You're Welcome.

Thanks

Karl.

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AliIvy · ‎15-07-2020

Thank you so much for your help

Karl-TalkTalk · ‎15-07-2020

Hi

A replacement TV Box is on the way to you.

This should arrive within the next 48hrs.

Regards,