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TV box has lost internet connection via network connectors

Carolinem10
Chatterbox
Message 2 of 2

My TV box will no longer connect to the internet. My internet is working fine and nothing in the TV set-up has changed. I have a pair of D-link connectors (DHP 300 AV). The transmitter appears to work fine (2 lights come on) but there are no lights on the receiver. I've tried re-pairing them again but none of the lights on the receiver will come on. Could TalkTalk please send me a new set of connectors? 

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

i'll get a set of adapters out to you.

 

Regards,

 

Karl. 

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