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TV box not recording or playing recorded programmes

Chrisjohnm
Team Player
Message 3 of 3

My TV box has suddenly stopped recording programmes both on serial link and individual programmes. Also recorded programmes will not play, just a black screen. Trying catch up also results in a black screen. I have done a factory/maintenance reset twice with no improvement. The next step is to ditch the box altogether and cancel my TV contract. 

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2 REPLIES 2

Message 1 of 3

Hi

 

OK, Thanks for letting us know.

 

Karl.

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Chrisjohnm
Team Player
Message 2 of 3

Managed to get on a live chat and they have concluded that the box is faulty and are sending me a new box. 

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