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TV box only outputs stereo sound

Dlofty
Chatterbox
Message 2 of 2

Hi, 

The audio output from my TV box is only in stereo even when I know the program I am watching ( such as a Netflix) is being transmitted in 5.1 audio. I have tried changing the settings from stereo to surround sound but it makes no difference. I find now that I'm using the Talktalk tv box less and less because my smart tv supports 5.1 output from sources such as Netflix.

Does anyone know if this a fault with my TV box or any suggestions how to fix the problem?

Many thanks in advance.

Regards Busters dad
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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

The box itself may not be tru 5.1 surround output, and this is not something that we can change.

 

Thanks  

 

Karl. 

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