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TV box wont start

Georgina9
First Timer
Message 2 of 2

TV box wont start, have tried every type of reset multiple times, left switched off for ages, done an update, absolutely nothing works, it just goes black after being on waking up screen for ages

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Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

Can you please add your home phone number or Account number to your Community Profile so I can locate your details.

 

If unsure of your phone number, simply dial 17070 from your land line phone and this will confirm the number for you.

 

Please post back on this thread when this has been done..

 

Thanks

 

Karl.  

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