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TV package added without consent

Lizarnie
First Timer

on ‎03-04-2021 06:05 PM

Message 2 of 2

Why has a TV package suddenly arrived on my account when I recently upgraded from Faster Fibre to Fibre65?? I have tried by phone to query this but was not given a proper answer apart from to ignore it. I did not request it nor wish to pay for a service I do not require as I subscribe to Sky TV. How can I get this removed? Am I being charged for it?

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1 REPLY 1

Karl-TalkTalk
Support Team

on ‎06-04-2021 09:57 AM

Message 1 of 2

Hi


To place a cancellation for any part of a service you can call our Customer Loyalty Team during Business hours on 03451720046


Thanks


Karl.

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