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Talk Talk Box - All recordings black screen and no sound

Community Star

Hi @Riva10


Could you please start your own thread for support as each problem is individual and needs investigating separately.


Could you please also ensure that your community profile includes your PHONE NUMBER as OCE's will need this to tie up your screen name to your account. (click on your avatar to view the information > Settings > Launch Profile Wizard,put your phone number in box, then scroll to the bottom of page and click save)

If this has helped and solved your problem, please mark it as Best Answer so that OCE's or others do not spend time looking for alternatives.
First Timer

Hi, this is the problem I am having today.  I’ve tried to re watch recordings I have viewed and they are also black screen no sound.