TV Support

LynneC · ‎25-01-2022

Hi, my TalkTalk / YouView box just has the coloured lights coming on and off at the front (fading in and out) like it's trying to 'wake'. I have tried restarting everything, but I just can't get the TV box to work. My broadband is working OK. Powerline Adapters are all green. Nothing comes up on the TV screen. Any help appreciated, thanks.

Karl-TalkTalk · ‎28-01-2022

You're Welcome 🙂

Regards

Karl

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LynneC · ‎27-01-2022

Thank you.

Karl-TalkTalk · ‎27-01-2022

Hi

The box is on the way.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE

LynneC · ‎26-01-2022

Yes, please send another box. Thank you.

Karl-TalkTalk · ‎26-01-2022

Hi

We can issue a replacement box however TalkTalk no longer provide the recording box. Would you like me to send the lite box ?

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE

TV Support

Talk Talk box not starting up