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Talk Talk box not starting up

LynneC
Popular Poster
Message 6 of 6

Hi, my TalkTalk / YouView box just has the coloured lights coming on and off at the front (fading in and out) like it's trying to 'wake'. I have tried restarting everything,  but I just can't get the TV box to work. My broadband is working OK. Powerline Adapters are all green. Nothing comes up on the TV screen. Any help appreciated, thanks.

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5 REPLIES 5

Message 1 of 6

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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LynneC
Popular Poster
Message 2 of 6

Thank you.

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Message 3 of 6

 Hi

 

The box is on the way.

 

Thanks  

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

LynneC
Popular Poster
Message 4 of 6

Yes, please send another box. Thank you.

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Karl-TalkTalk
Support Team
Message 5 of 6

Hi

 

We can issue a replacement box however TalkTalk no longer provide the recording box.  Would you like me to send the lite box ?

 

Thanks  

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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