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Talk Talk you view box stuck on waking up mode

Amberjgibson
First Timer
Message 4 of 4

Hiya.

I have turned my box on this morning for it to make a funny noise and stuck on the waking up screen. I have tried al suggestions on here, been into Maintenance mode and updated software, and factory reset and still nothing is working. Is there somewhere I can request a new box to be sent out ASAP as have a very upset 18 month old who wants to watch cebeebies lol. Any help would be great. Thanks 🙂

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3 REPLIES 3

Message 1 of 4

Hi Amber

 

Ahh you're welcome 🙂

 

I completely understand, my daughter would not be happy if she couldn't watch her shows 😞

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Amberjgibson
First Timer
Message 2 of 4

Amazing, thank you so

much Debbie for your speedy response 🙂 

Debbie-TalkTalk
Support Team
Message 3 of 4

Hi Amberjgibson

 

I'm really sorry to hear this.

 

I have ordered a replacement TV box and a returns bag for the faulty one.

 

Please allow 24-48hrs for this to arrive. Let us know how you get on.

 

Thanks

 

Debbie

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