07-07-2021 09:17 AM - edited 07-07-2021 09:18 AM
All packages have an aspect of TV added to allow customers to access online services such as the TalkTalk TV store, however a TV box is only provided if specifically ordered at the time of ordering your services, and has a one off charge of £25 for the box.
If you did not order a TV box, none would be sent. If a box is required, please give our customer loyalty teams a call and they can add this for you.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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