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Talk talk tv stuck on waking up tried maintenance mode

Rowena
First Timer
Message 2 of 2

My talk talk tv is stuck on waking up, tried on and off, tried switching internet hub off, tried all cables, was playing up all week before. Done the maintenance mode page, done reset factory setting delete keep recordings done reset factory setting delete recordings several times now, it turns then just goes back to maintenance mode page again. Its bank holiday weekend, isolated, no tv. Can you tell me if talk talk service desk will be open to calls? As yesterday had no luck as was

after 4.30pm. How do I contact them? Sorry its miserable isolated with no tv now 😞 heeeèeelp 

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

Can you please add your home phone number or Account number to your Community Profile so I can locate your details.

 

If unsure of your phone number, simply dial 17070 from your land line phone and this will confirm the number for you.

 

Please post back on this thread when this has been done..

 

Thanks

 

Karl.  

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