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Talk talk youview box is very hot and not working properly

Gerbs
First Timer
Message 2 of 2

my talk talk youview box is very hot and not working properly

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1 REPLY 1

fre55die
Community Star
Message 1 of 2

Hi @Gerbs 

 

What exactly is the problem with the box? You have checked that the air vents on the top, Side and bottom are not clogged with dust etc. and have a free flow of air with nothing on top of the box and space to the side of it ?

 

VERY IMPORTANT FOR SUPPORT !!!!!!

Could you please ensure that your community profile includes your PHONE NUMBER as OCE's will need this to tie up your screen name to your account. (click on your avatar to view the information > Settings > Launch Profile Wizard,put your phone number in box, then scroll to the bottom of page and click save)

If this has helped and solved your problem, please mark it as "Accepted Solution" from the 3 dot dropdown menu in the bottom right of this post so that staff or others do not spend time looking for alternatives. If you like the answer please feel free to click the "Like Button"
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