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TalkTalk TV Access Charge Opt-Out

michl
Conversation Starter
Message 1 of 10

Hi

 

Could you please opt me out of the £4 TalkTalk TV access charge. I only use freeview channels and players.

 

Thank you

9 REPLIES 9

windlesham1
Conversation Starter
Message 2 of 10

Hi

 

Could you please opt me out of the £4 TalkTalk TV access charge. I only use freeview channels and players.

 

Thank you

0 Likes

Karl-TalkTalk
Community Team - TT Staff
Message 3 of 10

Hi @michl

 

I can opt you out of the upcoming TV charge but I'll need to confirm some security details to access your account.  I'll send a PM separately with the info required.

 

Please note however that when you opt out of TalkTalk TV you will lose access to add and remove TV Boosts flexibly.  You will lose access to TV Boost on demand content via the TalkTalk player.  You will also lose access to TV on the go services via the web and Mobile App.

 

Also, any current recordings you have made from a Boost channel will stop working when you are no longer subscribed to that channel.

 

Thanks

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes

Karl-TalkTalk
Community Team - TT Staff
Message 4 of 10

Hi @windlesham1

 

If you start your own thread (new message), wed love to help.

 

Weve found that posting in someone elses conversation makes it harder to follow when looking for an answer.

 

Its easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

 

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

 

Thanks

Karl

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes

Message 5 of 10

I really cannot muck about here- please just opt me out of this £4 charge, I do not want the features mentioned- boost etc 

0 Likes

Karl-TalkTalk
Community Team - TT Staff
Message 6 of 10

Hi windlesham1

 

Please start your own thread to request assistance.  

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes

michl
Conversation Starter
Message 7 of 10

Hi Karl

 

PM sent.

 

Thanks

0 Likes

Karl-TalkTalk
Community Team - TT Staff
Message 8 of 10

Hi michl

 

I've processed the request for you now.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes

michl
Conversation Starter
Message 9 of 10

Thanks Karl

0 Likes

Debbie-TalkTalk
Community Team - TT Staff
Message 10 of 10
0 Likes