on 25-07-2021 12:13 PM
If I plug the TV aerial direct into my TV the signal strength and quality is 100%. If I plug the aerial into the TV box, then take a cable from the antenna out socket on the rear of the TV box and connect it to my TV the signal strength drops to 36%. Is the TV box faulty and need replacing.
on 26-07-2021 07:38 AM
Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE