on 02-04-2021 11:16 PM
Hi , when I’m watching a program on catch up either the 1st advert or the last advert freezes , I have to press play at least twice where the advert repeats and then moves on to the program coming back on or to the next advert , this happens every time I watch catch up and it’s been happening for a while , is anyone else having this problem or got any idea how to resolve it ?
on 06-04-2021 09:54 AM
try a Youview Maintenance Reset and see if this helps.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 03-04-2021 04:00 PM