TV Support

For help with your TalkTalk TV box, channels and apps.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Talktalk box won’t start up

RobC210
Team Player
Message 7 of 7

Hi, my talktalk tv box keeps getting stuck on waking up mode.

I have been able to get it to the maintenance page & tried to perform each one of the resets, but it just stops at waking up.

is there a fix for this?

0 Likes
6 REPLIES 6

Message 1 of 7

Hi, my talktalk box has stopped working again.

This time it tries to start & then the screen goes blank.

Is there anything I can do?

0 Likes

Message 2 of 7

You're Welcome 🙂

 

Regards 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

RobC210
Team Player
Message 3 of 7

Thank you for the replacement box, all working fine now.

The old box is in the post!

 

Thank you.

Message 4 of 7

No Problem 🙂

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

RobC210
Team Player
Message 5 of 7

Hi Karl,

Thank you for your prompt response.

I look forward to receiving a new box.

 

Thankyou

Karl-TalkTalk
Support Team
Message 6 of 7

Hi,

 

Unfortunately not.  I'll get a TV Box out to you.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE