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Talktalk box

amandarh
Participant
Message 4 of 4

Hi before lockdown i was sent a replacement box, it doesnt work.  Cant get hold of you due to lockdown and now due to still reduced workforce.  Can you contact me or send me another replacement box please, ive tried all the resets etc and it might work for a day and then goes off again.

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3 REPLIES 3

Message 1 of 4

Hi

 

This will be a recordable box.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Message 2 of 4

Hi

it needs to be a recordable box as that is what i have now.

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Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

A replacement TV Box is on the way to you.

 

This should arrive within the next 48hrs.

 

Regards,

 

Karl.  

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE