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Talktalk tv box missing apps

VitiLevu1
Chatterbox
Message 3 of 3

Hi,

Missing Ondemand Apps

Why can’t I find ITV HUB and C4 to name but two in the App section of my new talktalk tv box?

The box was updated at the time of installation which was over a week ago.

Surely ITV HUB and C4 should be accessible?

0 Likes
2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi VitiLevu1

 

If you can answer the questions from fre55die, this will help us diagnose the issue.

 

Also, have you tried a Youview Maintenance Reset  

 

Thanks  

 

Karl. 

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fre55die
Community Star
Message 2 of 3

Hi @VitiLevu1 

 

How is the router connected to your box? Is it direct via a cable or via Power Line Adapters? If via PLA's are BOTH plugs showing 3 green lights?

 

These apps need both a good aerial signal connection and a solid internet connection to function.

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