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Talktalk youview tv box dead

Kyliehoughton
First Timer
Message 3 of 3

My tv box will not power up at all. I've tried all the things suggested in your help and guidance page. It hasn't been working properly for a while and I have been in contact regarding this. Could I please get a replacement? 

 

Many thanks

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2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi Kyliehoughton

 

Can you please add your home phone number or Account number to your Community Profile so I can locate your details.

 

If unsure of your phone number, simply dial 17070 from your land line phone and this will confirm the number for you.

 

Please post back on this thread when this has been done..

 

Thanks

 

Karl.  

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hosay299
Philosopher
Message 2 of 3

@Kyliehoughton 

Hi please finish of ur profile so one of the staff can help when get to ur topic.

 

the oce staff should reply soon with in a few days to a week.

 

A bite of info of Forum:
The forum is not real-time 24/7 support, so depending on how busy they are & how many are working at any one time,(excluding weekends & limited cover on Bank Holidays).  The posts are responded to in time/date order, oldest first. So the fewer entries you make on your thread now, the sooner they will pick it up.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:- Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.

please do not post any personal info on here as full public 

Hope that help Regards Joe
If so then give me a Kudos ( Click the Thumb up Button)
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