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Voucher email isn’t arriving

Sduckworth
First Timer
Message 7 of 7

I’m trying to get a voucher code for the £20 sky sports offer but nothing is coming through to my email address. How can I resolve this?

6 REPLIES 6

Message 1 of 7

Hi

 

I'll chase this up. this should arrive today.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Sduckworth
First Timer
Message 2 of 7

Thank you, what kind of time frame should I expect to hear something?

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Message 3 of 7

Hi Sduckworth

 

I'll request a Sports Voucher is sent to you.

 

Thanks

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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ferguson
Community Star
Message 4 of 7

OK, wait for help from the support team when they are back online on Monday. 

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Message 5 of 7

Yes, nothing has arrived in any folder. I’ve tried multiple times.

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ferguson
Community Star
Message 6 of 7

It should come through almost straight away to the email address linked to your account, have you checked your spam/junk folders?

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