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When is my tv box arriving?

RDcircuit
First Timer

on ‎29-04-2021 08:08 PM - last edited on ‎30-04-2021 07:10 AM by

Message 2 of 2

Hi there, 

 

when is my TV box arriving? 

7 days ago I got the email "You’re all set. Your TV service is live and ready for you" but I am not sure how to set up? Is a TV box and remote coming to me? Do I need to set up something on my smart (ish) TV?

 

Best, RD

 

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Karl-TalkTalk
Support Team

on ‎30-04-2021 07:12 AM

Message 1 of 2

Hi

 

A TV Box is only sent if you specifically requested a TV box at the time of placing your order.  This is for a one off charge of £25.

 

If you did not specifically request a TV Box, then give our customer Loyalty Colleagues a call and they can add this for you.

 

Thanks  

 

Karl. 

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