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Why can you never speak to talktalk

Colindooley
First Timer

on ‎21-07-2021 07:06 PM

Message 3 of 3

This must be the worst customer experience ever. You just can't speak to anyone. The Web site is a joke. It just takes you round in circles until you just can't be bothered any more. You can't chat to anyone and the phone number you eventually find from other websites will just give you an automated fix for a problem that you don't have. Then it cuts you off. I've been a customer for 20 years. It won't be 21.

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2 REPLIES 2

Karl-TalkTalk
Support Team

on ‎22-07-2021 08:58 AM

Message 1 of 3

Hi Colindooley

 

What issues are you having and I can pick these up for you.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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fre55die
Community Star

‎22-07-2021 02:38 AM - edited ‎22-07-2021 02:42 AM

Message 2 of 3

What problem do you have?  This is a support site so we need to know what problem you have in order to solve it for you.

 

We can't solve being unable to contact support which you have now done so. No buttons to press just tell us and we shall try to solve it.

If this has helped and solved your problem, please mark it as "Accepted Solution" from the 3 dot dropdown menu in the bottom right of this post so that staff or others do not spend time looking for alternatives. If you like the answer please feel free to click the "Like Button"
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