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TV Support

For help with your TalkTalk TV box, channels and apps.

YVM102 new box fitted to find apps unavailable what do I do now?

tomwhyte
Newbie
Private Message TalkTalk

on ‎16-02-2026 10:07 PM

Message 3 of 3

how do solve this problem? 

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2 REPLIES 2

siphosethu-TT
Support Team
Staff
Private Message

on ‎17-02-2026 07:01 AM

Message 1 of 3

Hi there @tomwhyte, are you currently at home so we can run checks for you?

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fr8ys
Community Star
Private Message TalkTalk

on ‎16-02-2026 10:23 PM

Message 2 of 3

You need an internet connection for the apps to work. Different boxes connect differently.

 

Please see here

 

https://help-centre.talktalk.co.uk/TV/Manage_my_TV_box/TV_error_codes

 

Which box do you have as depending on this there are various reset options available should you continue to have issues.

 

This article may help.

 

https://help-centre.talktalk.co.uk/TV/Manage_my_TV_box/Restore_your_TalkTalk_TV_box_to_factory_setti...

 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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