on 18-05-2021 04:09 PM
While watching anything on BBC I Player or ITV Hub etc, half way through, the screen suddenly stops and goes back to the normal TV station. I then have to go through the normal procedure to get the programme or film I was watching back on. Not sure if my View Box needs replacing. Thanks
on 19-05-2021 10:09 AM
Try a Youview Maintenance Reset as this will remove the apps and download / install them again to remove any issues or corruption with the app files etc.
See if this helps.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE