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You tube box only showing a purple screen

KarlnStef
First Timer
Message 4 of 4

Our YouTube channel will only show as purple. We've checked ordinary channels and all are fine for colour. 

You tube box won't connect to our Internet channels either... We have tried replacing cables. Help????

 

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3 REPLIES 3

Message 1 of 4

Happy days!  🙂

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Message 2 of 4

Amazing! Worked a treat, thank you 👍

ferguson
Community Star
Message 3 of 4

I guess you mean YouView? The purple screen phenomenon has been observed before, try swapping out the HDMI cable, or connecting it to a different input on your TV.