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You view box made noise & went dead

John Newton
First Timer

on ‎05-02-2022 01:06 PM

Message 3 of 3

John

you view box needs replacing has just made noise & gone dead

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2 REPLIES 2

Karl-TalkTalk
Support Team

on ‎07-02-2022 10:26 AM

Message 1 of 3

Hi John Newton

 

Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.

 

Thanks  

 

Karl.

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fre55die
Community Star

on ‎05-02-2022 04:01 PM

Message 2 of 3

Hi @John Newton 

 

VERY IMPORTANT FOR SUPPORT


Could you please ensure that your personal information is up to date in your profile INCLUDING your registered landline number
Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info.
This is purely so that the staff can tie up your details and trace your account as this is not possible from just your screen name.
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
Thank you

If this has helped and solved your problem, please mark it as "Accepted Solution" from the 3 dot dropdown menu in the bottom right of this post so that staff or others do not spend time looking for alternatives. If you like the answer please feel free to click the "Like Button"
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