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Youview box replacement

snorbens6
Popular Poster
Message 4 of 4

How do I arrange to get a replacement Youview box ? Several TV channels have developed image quality problems. When I bypass the Youview box the the TV channels which had bad image quality have good image quality. I have had the box for several years and up to recently had no problems.

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3 REPLIES 3

Message 1 of 4

Morning,

 

Thanks for the update 🙂

 

Thanks

 

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Message 2 of 4

Hi Karl,

a belated thanks for your advice which resolved the issue.

Atb Paul.

Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

Can you remove the aerial from the youview box and retune the channels.  This will clear the Tuner memory.

 

Connect the aerial and retune again.  Does this improve the channel reception at all ?

 

Thanks  

 

Karl. 

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