on 30-03-2020 05:02 PM
I am having trouble with my talktalk youview box. I have tried all options on the maintenance screen to get it going but had no success with each option and find myself back on the maintenance screen once the box has restarted. There is no live chat available and nobody to talk to over the phone.
what can i do?
on 31-03-2020 05:49 PM
I've a TV box on the way to you.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 31-03-2020 09:28 AM
I'm sorry yo hear you're having problems with your TalkTalk TV box. Thanks for getting in touch via our Community. I have passed this onto the team to pick up. Before we can look into your account please can you add your home phone number to your Community Profile so we can locate your details. Please do not post any personal info on here as it’s public.