on 04-10-2020 06:07 PM
Hi. I am trying to set up talktalk tv with the WiFi extender pack but having no succes. I have followed all instructions re. Connecting my network connector to the router in another room and connecting the WiFI extender to the talktalk box. All buttons on both devices are green suggesting all ok. The blue button on the front of the tv box is also on.However, when I switched on the tv it said it was warming up then switched to the start up screen. The tv screen itself is now stuck on the let’s get started screen. I have tried several times to restart but it won’t go any further than the startup screen message. Really looking for some advise as I’ve been paying for the tv package for 4 months now and not had it working. Any help much appreciated. Thanks.Jacqueline.
on 04-10-2020 10:23 PM
Have you tried a maintenance reset as follows :
Maintenance Reset Option 2 (Keep Recordings)
Turn the box off, then unplug the power lead for about 10 minutes.
Re-plug in power lead.
You will then need to reset your personal settings (such as parental controls / ANTENNA OUT / Surround Sound etc.) and also probably reset your scheduled recordings (It might be worth taking a note of future recordings before doing this so you don’t miss any).
It is also a good idea to restart your router once you have done this.
If you do NOT have any recordings that you want to keep :
Blue YV /Menu button on the remote > Settings > Factory reset. This option will re-format the hard drive and reinstall the system on your box and you will lose all recordings.
Again It is also a good idea to restart your router once you have done this.