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confusion over the £4 tv charge

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Message 1 of 1
Ive just phoned talktalk re this £4 charge as I have never used the tv box I was sent. It was sent to me with a new router a couple of years ago. I told talktalk at the time I did not want the tv box but was told as its a package they have to send it and they didnt want it back. I was told this morning that as Im not using the tv box no charge would be added to my account. I was also told that any user that has used their box within the last 60 days would be charged the £4 fee.