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failed to record

gnana
First Timer
Message 2 of 2

For past view weeks, youview box is throwing error "failed to record".  Plus my tv payment pin does not work even though I got the pin using fogot pin option but still does not work. not sure if both are related

 

DNT320 is the box. I think the record error started after we got a new talktalk router. 

 

please help out

 

Thanks

Arul

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

I'm showing a TV Box order today by our colleagues and your pin appears to have been reset.

 

Thanks  

 

Karl. 

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