We use cookies on our website. By selecting Accept, you are agreeing to our cookies. Find out more about our cookies
Accept
Reject
Skip to main content

TV Support

For help with your TalkTalk TV box, channels and apps.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

my TV box has stopped working

mick crozier
First Timer

on ‎18-07-2020 10:13 AM

Message 8 of 8

Hi My TV box has stopped working 

i have tried all suggestions including trying to get it into maintanace mode but it isnt reponding.

 

please send me a new box

 

regards

Mick

MIck
0 Likes
7 REPLIES 7

Karl-TalkTalk
Support Team
In response to mick crozier

on ‎22-07-2020 09:30 AM

Message 1 of 8

Hi

 

I'll get a TV Box and returns bag out to you.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

mick crozier
First Timer
In response to Karl-TalkTalk

on ‎22-07-2020 09:07 AM

Message 2 of 8

i still have it connected to the router but unfortunately its got no power.

MIck
0 Likes

Karl-TalkTalk
Support Team
In response to mick crozier

on ‎21-07-2020 08:31 AM

Message 3 of 8

Hi Mick

 

I'm showing a TV box online currently, is all working now ??

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

mick crozier
First Timer
In response to Gliwmaeden2

on ‎19-07-2020 11:05 AM

Message 4 of 8

details are now complete 

thanks 

MIck
0 Likes

JTPLA
First Timer

on ‎19-07-2020 10:34 AM

Message 5 of 8

i have tried all suggestions they don,t work i need a new box

0 Likes

JTPLA
First Timer

on ‎19-07-2020 10:31 AM

Message 6 of 8

hi my freeview box has stopped working

0 Likes

Gliwmaeden2
Community Star

on ‎18-07-2020 10:16 AM

Message 7 of 8

@mick crozier, staff are unlikely to reply before Monday. 

 

It will help if you could complete your community forum profile details for them to identify your account. Go via your avatar/name; settings; launch profile wizard; make sure you put in your landline phone number and a fallback mobile phone number; click finish to save. 

Gliwmaeden2, a fellow customer.
0 Likes
© TalkTalk 2021