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new tv box

john malloy
First Timer
Message 2 of 2

my  new  tv box is not working properly.

it  will tune  in  tv  stations  to  the  box  but  not  to  the  tv.

if  i  revert  back  to  my old  box  it  works  fine.

there  seems  to  be  a  problem  with  the  tv  signal  getting  through  the  box  to  the  tv.

i  have  tried  all  of the suggestions  over  and  over  without  success.

the  box  is  obviously  faulty  and  needs  replacing.

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

Have you enabled the Antena out function in the setting of the box.

 

This needs to be turned on to allow the aerial signal to pass through the box to the TV.

 

Thanks  

 

Karl. 

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