on 28-03-2020 11:29 AM
my new tv box is not working properly.
it will tune in tv stations to the box but not to the tv.
if i revert back to my old box it works fine.
there seems to be a problem with the tv signal getting through the box to the tv.
i have tried all of the suggestions over and over without success.
the box is obviously faulty and needs replacing.
on 28-03-2020 12:36 PM
Have you enabled the Antena out function in the setting of the box.
This needs to be turned on to allow the aerial signal to pass through the box to the TV.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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