now tv code

[dinamo1990]

anyone else having issues getting now tv codes from talktalk despite being promised that it will be delt with within 24 hours and week later not heard anything

[Karl-TalkTalk]

Hi

Can you please add your home phone number or Account number to your Community Profile. 

We will not attempt to call you, this is so we can locate your account and run tests on your line if you are reporting a fault.

We will then reply via this thread in our Community with any further advice or next steps.

If unsure of your phone number, and if your line is working simply dial 17070 from your land line phone and this will confirm the number for you.  Alternatively these details can be found within My Account online or may be on the heading of any paperwork you have received.

Please post back on this thread when this has been done.

Thanks

Karl.  

[dinamo1990]

thanks ungreatful gamer   this has been going on 2 months after several calls and online chats still got no where

[dinamo1990]

the skysports now tv code expired  i requested a new one but every promise of a new code has failed to complete all i get is the same old code that has expired sent to me over and over 

[Karl-TalkTalk]

Hi @UngratefulGamer

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

[Karl-TalkTalk]

Hi dinamo1990

what issues are you having with the NowTV codes ?

Thanks  

Karl.

[UngratefulGamer]

Going to have to phone I think.