on 04-04-2021 08:37 PM
TV picture breaking up.
Checked against other sets connected directly to aerail, no picture break up or pixelating
Disconnected aerial from box and connected to TV, No breaking up or pixelating
Reconnect to box (same program) break up and pixelating on tv
Happening over couple of months. Box reset suggest box fault requiring renewal
on 06-04-2021 10:17 AM
Can you try a retune with no aerial connected, then connect the aerial and retune. Do the channels still break up ?
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE