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picture break up

4shenner7
First Timer

on ‎04-04-2021 08:37 PM

Message 2 of 2

TV picture breaking up.

Checked against other sets connected directly to aerail, no picture break up or pixelating

Disconnected aerial from box and connected to TV, No breaking up or pixelating

Reconnect to box (same program)  break up and pixelating on tv

Happening over couple of months. Box reset suggest box fault requiring renewal

 

4shenner7 

 

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1 REPLY 1

Karl-TalkTalk
Support Team

on ‎06-04-2021 10:17 AM

Message 1 of 2

Hi

 

Can you try a retune with no aerial connected, then connect the aerial and retune.  Do the channels still break up ?

 

Thanks  

 

Karl. 

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