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powerline adaptor

MIKE723
First Timer
Message 5 of 5

please help

one of my wired powerline adapters has stopped working, one green light comes on if i hold the reset button but goes off when i release, I have tried swapping adapter around to the one next to the tv but the same one still does the same i have also tried reset and everything else but without success, it must be adaptor malfunction what should i do.   

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4 REPLIES 4

Message 1 of 5

Hi MIKE723

 

That's great news, thanks for letting us know 🙂

 

Debbie

 

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MIKE723
First Timer
Message 2 of 5

Thank you for you help Karl new powerline adapters arrived today and working great. 

Karl-TalkTalk
Support Team
Message 3 of 5

Hi MIKE723

 

I'll get a replacement set out to you.

 

Thanks  

 

Karl.

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ferguson
Community Star
Message 4 of 5

The support team here will be happy to look into this for you, make sure that your personal details including TalkTalk landline number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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