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rebooting TV plus box several times a day

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2 REPLIES 2
lalyaboze48
First Timer

I understand difficulty in talking to someone live. since end of November we find the TV + box locking up from occasionally to now several times a day. So past experience tells me (after doing the deeper resets) that it is about to stop all together. Hoping this message gets to one of you great Team Staff Members, and will you send out a new TV Plus box. And can I ask when we are recording 2 progammes, often cannot switch to another channel to watch - any resolve/ gain My Kindest Regards.

ferguson
Community Star

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk landline number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

OCE_Karl
Community Team - TT Staff

Hi

 

Seems this post is a copy of : 

https://community.talktalk.co.uk/t5/TalkTalk-TV/rebooting-TV-plus-box-several-times-a-day/m-p/270535...

 

Also, North America is a long way to send a replacement TV box.

 

Thanks  

 

Karl. 

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