I understand difficulty in talking to someone live. since end of November we find the TV + box locking up from occasionally to now several times a day. So past experience tells me (after doing the deeper resets) that it is about to stop all together. Hoping this message gets to one of you great Team Staff Members, and will you send out a new TV Plus box. And can I ask when we are recording 2 progammes, often cannot switch to another channel to watch - any resolve/ gain My Kindest Regards.
If you would like the support team here to look into this for you make sure that your personal details including TalkTalk landline number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.
Seems this post is a copy of :
Also, North America is a long way to send a replacement TV box.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE