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refund of rental

chalkyfingers
First Timer
Message 5 of 5

just rented film "High Ground" in hd. trailer has english subtitles for aboriginal dialog but rental does not. how do i get a refund of this purchase?

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4 REPLIES 4

Message 1 of 5

Wasn't looking for any action Karl (mine was a free rental with the monthly voucher and I'm not desperate to watch something else at the moment).  Just an expression of bemusement that the version of the film being made available is one which is effectively missing half the dialogue!

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Message 2 of 5

Hi calcotti

 

If you start your own thread (new message), wed love to help.

 

Weve found that posting in someone elses conversation makes it harder to follow when looking for an answer.

 

Its easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

 

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

 

Thanks

Karl

 

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calcotti
Whizz Kid
Message 3 of 5

Had the same problem - made a nonsense of the film not being able to understand half the dialogue.  Very odd how this could happen as the film presumably had subtitles when shown in cinema.

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Karl-TalkTalk
Support Team
Message 4 of 5

Hi

 

I've credited this back to your account for you.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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