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remote - volume buttons

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1 REPLY 1
lambecli
Newbie

After receiving the replacement box a few months ago we started to experience an ongoing issue with the volume control on the remote. 

 

Now the up and down buttons no longer work.

 

I have checked the settings (stereo not surround) and they are correct, I have tried a remote control reset, and I have done a full box reset but the problem is still present. 

 

I purchased a brand new replacement remote control (exact model) from ebay which arrived this morning. After testing I found every button works apart from the volume controls. 

 

 

OCE_Karl
Community Team - TT Staff

Hi

 

Take a look at our remote help guide : 

 

https://community.talktalk.co.uk/t5/Articles/TalkTalk-Remote-Control-Guide/ta-p/2204370

 

Thanks  

 

Karl. 

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