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talktalk box not working

Fred211
First Timer
Message 4 of 4

Youview box records but wont play back have tried the reset but still wont work. What do I next. Perhaps a new box would fix it. This problem has been going for a few weeks now.

 

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3 REPLIES 3

Message 1 of 4

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Message 2 of 4

Sorry for delay in replying. Have now done a factory reset and the box is working ok now. Tried a soft reset 1st but it didnt work.  So thanks for your help and idea.

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Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

Have you tried the full factory reset from the settings menu ?

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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