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youview Box not connecting to internet

jeffcwalton
Chatterbox
Message 3 of 3

The TV box has been fine for years but no longer connects to the internet - Error code YVM102.

all my other devices connect as normal to internet via Wi-Fi or Ethernet, have tried different cables and connections to see if this was the problem, have factory reset TV Box , still nothing.

Any Ideas?

 

 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi jeffcwalton

 

Can you confirm how the TV box is connected ?

 

Thanks  

 

Karl. 

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KeithFrench
Community Star
Message 2 of 3

How are you connecting it, via Ethernet & power line adapters? If so, check the lights on them.

Keith
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