on 09-09-2020 10:43 PM
Hi tried to up date my youview box but it failed, tried factory reset that failed, tried factory reset deleting recordings that failed, now box wont load up at all , how do I get InTouch with someone to get this sorted, email? telephone? if someone from talktalk tech team see's this please email me thanks
on 13-09-2020 08:49 AM
@Midlife crises 57 u know where to come to get help on any issues or problems
glad u got sorted out
on 10-09-2020 10:46 AM
Hi Midlife crises 57
A replacement TV Box is on the way to you.
This should arrive within the next 48hrs.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 10-09-2020 08:19 AM
@Midlife crises 57 t/t do not email an more for security reason have u tired chat as can be quicker than on here
Chat with the team see https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529#chat