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youview box update

Midlife crises 57
First Timer
Message 5 of 5

Hi tried to up date my youview box but it failed, tried factory reset that failed, tried factory reset deleting recordings that failed, now box wont load up at all ,  how do I get InTouch with someone to get this sorted, email? telephone? if someone from talktalk tech team see's this please email me thanks

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4 REPLIES 4

Message 1 of 5

@Midlife crises 57 u know where to come to get help on any issues or problems 

 

glad u got sorted out 

Hope that help Regards Joe
If so then give me a Kudos ( Click the Thumb up Button)
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Message 2 of 5

Thanks for the help all sorted now , they sent a new youveiw box 

Karl-TalkTalk
Support Team
Message 3 of 5

Hi Midlife crises 57

 

A replacement TV Box is on the way to you.

 

This should arrive within the next 48hrs.

 

Regards,

 

Karl.  

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hosay299
Philosopher
Message 4 of 5

@Midlife crises 57 t/t do not email an more for security reason have u tired chat as can be quicker than on here

 

Chat with the team see https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529#chat

 

Hope that help Regards Joe
If so then give me a Kudos ( Click the Thumb up Button)