cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

£4 charge cancellation

Reply
1 REPLY 1
LojikDub
First Timer

Reading through the (many) responses to people asking to be opted out, most of them seem to say that access to TV service & Boosts will be cancelled upon opt out.

 

I have a chat transcript which I can attach if required which confirms that I will not be charged the £4 fee, but I will still keep access to my Boosts.

 

Please confirm this is this case.

 

I have to say that as a new customer it is bizzarre that a) TalkTalk think they can charge a fee for freeview and b) there is absolutely no communication plan to justify the charge....very strange!

Community Team

Hi

 

If you have an individual agreement made with the agent then this will stand.

 

The TV Charge encompasses all of TalkTalk TV Services and is not a charge for freeview etc.

 

Details can be viewed here :  https://community.talktalk.co.uk/t5/Articles/TalkTalk-TV-pricing-is-changing/ta-p/2279095

 

Thanks

 

Karl.