I live in Derbyshire and want BBC EAST MIDLANDS region for BBC
Since MARCH 2020 I can only receive BBC WEST MIDLANDS region
Contacted TT who sent me a new YOU VIEW box...this made NO difference
I have re tuned dozens of time without success..
Contacted BBC who confirmed my local transmitter working fine
Contacted FREEVIEW who told me YOU VIEW boxes have no manual tuning facilities and box needs to be manually re tuned to FREQUENCY 33
I have to use my SKY BOX as a FREESAT to view EAST MIDLANDS BBC channel
PLEASE CAN SOMEONE HELP ????
Which region do you get on the TV's tuner? If it's the same channel then it's because your aerial is pointing to the transmitter that broadcasts West region.
If you get East then retune your YouView box by taking the aerial out first. You will get no channels found. This will clear the box memory. Then retune with the aerial in.
Hopefully this will help. If not have a look at channels in the 800 range, as you may find the region has been stored there.