cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

Boost cancellation.

Reply
1 REPLY 1
Anonymous
Not applicable

If you decide to opt out of the "TV Access Charge" are any (and all) active boost's automatically cancelled ?

Community Team

Hi

 

As the charge does not come into effect until February, the boosts are not automatically cancelled at this moment.  I will usually offer to remove the boosts now or allow the customer to remove the boosts themselves via My Account. If a customer does wish to keep the TV boosts From February then the charge would be applied.

 

Thanks

 

Karl.